Privacy Policy
Privacy Policy for Mytek Pros Inc.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you interact with our Website or services.
1.1 Personal Information. We may collect personal information that you voluntarily provide, including but not limited to: Contact Information: Name, email address, phone number, company name, and mailing address.
Business Information: Details about your organization, including its industry, size, and IT requirements, gathered during consultations or service inquiries.
Account Information: Login credentials or billing information are required to create an account or engage our services.
Communications: Information you provide when you contact us via email, phone, contact forms, or live chat.
1.2 Automatically Collected Information When you visit our Website, we may automatically collect certain information, including: Usage Data: Pages visited, time spent on the Website, links clicked, and referral URLs.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Website usage, and deliver personalized content. For more details, see Section 5 (Cookies and Tracking Technologies).
1.3 Information from Third Parties. We may receive information about you from third-party sources, such as Business partners or service providers.
Publicly available sources, such as social media or business directories.
Analytics providers, such as Google Analytics, are used to understand Website performance.
2. How We Use Your Information
We use the information we collect to:
-
Provide, maintain, and improve our IT support services, including managed IT, cybersecurity, cloud solutions, and network support.
-
Respond to inquiries, provide customer support, and communicate with you about our services.
-
Process payments and manage billing for our services.
-
Personalize your experience on our Website and tailor content or recommendations.
-
Analyze Website usage and performance to enhance user experience.
-
Comply with legal obligations and protect our rights, including measures to prevent fraud and ensure cybersecurity.
-
Send you marketing communications, such as newsletters or promotions, with your consent (you may opt out at any time).




